Do You Talk to Your Customers?

March 13, 2023

Happy Monday everyone! There is a lot going on in the Cleveland Product scene, so let’s get to it!

Article of the Week

The best Product people know that to build the best products that customers will use, we need to talk to the actual customers. But what if your product is used by users spread throughout the globe? What if your Product is a sophisticated niche B2B product in a highly-regulated environment? There are a bunch of tools out there that can help you answer those questions, but which ones work best? And how can you best use them to simplify the process? Product Talk interviewed product leaders from various industries who shared their thoughts on tools, and how they used them to quickly extract insights from their customers.

Product Jobs of the Week

The Product roles at Cleveland companies keep rolling in!

Upcoming Events

  • March 16th - How to Build Relationships as a Remote Product Manager @ COhatch Ohio City

  • March 23rd - Product Lean Coffee

  • March 27th - In partnership with OhioX, join us to discuss Intellectual Property in Product Development

About the Author

My name is Shawn Leitner. I started the Cleveland Product networking group in 2017, which helps to connect Product professionals around Cleveland, providing them with a forum to network, learn, and share stories. For my day job, I'm a Product Consultant & Coach for Pathfinder Product and help clients implement strong Product practices so they can create products that their teams love building and their customers love using. Connect with me on LinkedIn or feel free to attend one of my events either virtually or in-person. Always up for meeting for a cup of coffee also!